Learning Skills Network
Developing Business Talent
MANAGEMENT & LEADERSHIP
Email: trainng@learningskillsnetwork.com
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Developing Business Talent
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PRACTICAL SKILLS FOR NEW SUPERVISORS
Course Introduction:
Following group introductions, we will provide an overview of our program and it's objectives. One or more short ice-breakers will be used to initiate group interaction and to get a sense of the group's style. As part of this activity, we also give the participants the opportunity to identify their personal goals so that these can be taken into account within the program.
COURSE FOUNDATION:
The Successful Supervisor
Adjusting to Change - Understanding Your Authority
Maintaining Discipline in the Workplace
Managing Employee Perfomance - S.M.A.R.T. Objectives
Building Confidence and Earning Respect
On the Job Coaching
Communication - Giving and Receiving Feedback
Motivating and Praising Your Team
Making Timely and Effective Decisions
Handling Difficult Situations
Team Meetings - Staying on Course
Participants Prepare an Action Plan for the Future
SUGGESTED COURSE DURATION: 2 DAYS