Learning Skills Network
Developing Business Talent
CAREER DEVELOPMENT & COMMUNICATION
Email: training@learningskillsnetwork.com
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Developing Business Talent
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Course Introduction:
Following group introductions, we will provide an overview of our program and it's objectives. One or more short ice-breakers will be used to initiate group interaction and to get a sense of the group's style. As part of this activity, we also give the participants the opportunity to identify their personal goals so that these can be taken into account within the program.
COURSE FOUNDATION:
Understanding People Dynamics
Personality Traits - Identifying Behaviors
Recognizing Patterns in Behavior
When to Address Conflict
Approaching Conflict with Tact
The Tactical Withdraw
Effective Communication Techniques
Adapting Your Style When Faced with Opposition
Working with Difficult People
Assertive Tools and Techniques
Achieving Positive Results
Participants Prepare an Action Plan for the Future
SUGGESTED COURSE DURATION: 1 DAY