Learning Skills Network
Developing Business Talent
MANAGEMENT & LEADERSHIP
Email: training@learningskillsnetwork.com
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Developing Business Talent
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PERFORMANCE MANAGEMENT
Course Introduction:
Following group introductions, we will provide an overview of our program and it's objectives. One or more short ice-breakers will be used to initiate group interaction and to get a sense of the group's style. As part of this activity, we also give the participants the opportunity to identify their personal goals so that these can be taken into account within the program.
COURSE FOUNDATION:
The Performance Management Process
Setting Expectations
Conducting the Performance Review
Supporting the Development of Others
Factors that Affect Performance
Giving and Receiving Feedback
Addressing Poor Performance
Coaching as a Tool for Improving Performance
Handling the Unexpected
Planning and Setting S.M.A.R.T. Objectives
Communication - Maintaining an Open Dialogue
Participants Prepare an Action Plan for the Future
SUGGESTED COURSE DURATION: 2 DAYS