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Open Courses
'Performance Equals Productivity'
Duration: |
A one day training course |
Suitable for: |
This training course is specifically for those who have just been promoted or are about to be promoted to their first or possibly their second line management role |
Objectives: |
By the end of this training you will be able to: • Understand more clearly your role and responsibilities • Cope better with the shift to a managerial position • Appreciate the skills needed to motivate and get the best from the team • Communicate more effectively with all members of the team • Recognise that different people need different techniques • Delegate effectively and provide accurate feedback |
Locations: |
Newly Appointed Manager course: Guildford, Surrey & London |
1. Introduction & workshop objectives
- Finding out what you want to achieve today
2. The Role of a Manager
- What is your role and what are your responsibilities?
3. Setting SMART objectives
4. How to get the best from your team
- Key areas to look out for
- Effective ways to handle staff positively
- What is motivation?
- Key principles of motivation
- Signs of motivated people
- Your motivation checklist of ideas
5. Communication
- What is communication?
- Listening skills
6. Delegation
- Benefits of delegation
- Improve your delegation
7. Feedback
- Giving effective feedback
- Receiving feedback
8. Assertiveness
- What is assertiveness?
- Is assertiveness the same as aggressiveness?
- Practice assertiveness
9. Tips for newly appointed managers
10. Summary and close
Reviewing the main learning points from the workshop
Creating an action plan for the future
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Course Delivered by our Partners at GBC Learning
Course Dates:
London: 10 March 2009
Guildford: 28 January 2009
Course Price: £285 per person
Book online or alternatively, make an enquiry about this course
E Training@learningskillsnetwork.co.uk or T 01276 537244