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                                                                                                               'Performance Equals Productivity'

PERSUADING AND INFLUENCING PEOPLE


Duration:

A one day training course

Suitable for:

Anyone who considers being able to influence people as important to their success and would like to become even better at getting their point across in any situation.

Objectives:

Communicate in a more persuasive manner • Understand what makes people great at influencing • Recognise the most effective mindset for you to adopt when influencing • Learn how to use non verbal cues to help you influence • Identify your communication preferences • Adapt your influencing style to suit other people's preferences • Feel comfortable using a variety of influencing tactics.

Locations:

Persuading and Influencing People course: Guildford, Surrey & London

Course Content:

Setting the scene

  • What is the difference between influence and persuasion?

  • What do we need to be able to influence?

  • Where would I most like to improve on?

 Mindset

  • What is an influencing strategy?

  • How does our mindset affect our results when influencing?

  • Why is our perception important and how do we know when we influence well?

 Communication

  • How can I improve existing relationships and make excellent first impressions using rapport?

  • What is my communication preference and how can I recognise other peoples?

  • What can I do differently to understand more about communication preferences and the way they impact communication?

 Tactics

  • What is the art of active listening?

  • How can I use silence and questions to get my point across?

  • What influencing techniques are available to me?

  • How can I build an influencing strategy that works?

Action

How will I apply what I have learnt from today?







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Course Delivered by our Partners at GBC Learning

Course Dates:

London: 28 January 2009

Guildford: 10 March 2009

Course Price: £285 per person

Book online or alternatively, make an enquiry about this course
E
Training@learningskillsnetwork.co.uk or T 01276 537244


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