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Open Courses
'Performance Equals Productivity'
Duration: |
A one day course |
Suitable for: |
This workshop is designed for everyone involved in the assessment of credit facilities, monitoring of outstandings, managing debtors and who would like to develop new strategies and techniques for enhancing the process. |
Objectives: |
By the end of the course you will:• Be able to identify ways of reducing credit risk • Be able to better-assess customer’s credit worthiness • Know the methods to improve debtor management and collection procedures • Be able to consider alternatives to legal action • Understand the legal process. |
Locations: |
Credit Control course: Guildford, Surrey & London |
Introduction to the day
- What will we cover today?
- What do I want from the day?
Defining Credit
- The jargon explained
- The cost of giving credit
- Using the credit application form
- Business structures and risk
- Ways of minimising credit risk
- Review of terms and conditions
- Assessing credit worthiness
- Setting and using credit limits
Debt Collection
- Improving procedures
- Dealing with customer’s excuses
The Legal Position and Process
- Using late payment legislation
- Alternatives to legal action
- An overview to small claims procedures
- Enforcing judgment
Conclusion
- Recap of what we have covered
- Questions and answers
The way forward
- Review of practical tips to take back to the workplace
- Action Plan
Course Delivered by our Partners at GBC Learning
Course Dates:
London: Additional dates coming soon
Guildford: Additional dates coming soon
Course Price: £285 per person
Book online or alternatively, make an enquiry about this course
E Training@learningskillsnetwork.co.uk or T 01276 537244