Learning Skills Network
Developing Business Talent
CAREER DEVELOPMENT & COMMUNICATION
Email: training@learningskillsnetwork.com
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Developing Business Talent
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INTERPERSONAL SKILLS
Course Introduction:
Following group introductions, we will provide an overview of our program and it's objectives. One or more short ice-breakers will be used to initiate group interaction and to get a sense of the group's style. As part of this activity, we also give the participants the opportunity to identify their personal goals so that these can be taken into account within the program.
COURSE FOUNDATION:
Identifying Your Own Interpersonal Style
People Skills - Interacting With a Diverse Range of Personalities
Examining Behavior - Aggressive, Assertive and Non-Assertive
Active Listening and Interpretation
Decoding Non-Verbal Communication
The Art of Influencing and Persuading Your Audience
Effective Questioning Techniques
Giving and Receiving Feedback
What Does Body Language Reveal?
Avoid Misunderstanding and Reduce Conflict
Building Trust and Confidence
Participants Prepare an Action Plan for the Future
SUGGESTED COURSE DURATION: 2 DAYS