Learning Skills Network
Developing Business Talent
SALES & CUSTOMER FACING SKILLS
Email: training@learningskillsnetwork.com
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Developing Business Talent
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FUNDAMENTAL SALES SKILLS
Course Introduction:
Following group introductions, we will provide an overview of our program and it's objectives. One or more short ice-breakers will be used to initiate group interaction and to get a sense of the group's style. As part of this activity, we also give the participants the opportunity to identify their personal goals so that these can be taken into account within the program.
COURSE FOUNDATION:
Examining the Role of the Salesperson
Understanding Features and Benefits
Recognizing Competitive Factors Within Your Market
It's How You Sell, Not What You Sell
Identifying and Developing the Need
Presenting a Solution
Building Rapport - Developing Relationships
Identifying Opportunities to Cross Sell
Converting Resistance into Positive Results
Developing Repeat Business
Close and Follow Up
Participants Prepare an Action Plan for the Future
SUGGESTED COURSE DURATION: 2 DAYS