Learning Skills Network


 
Developing Business Talent

                               Creating High Performance Organizations
                                                                                                                                                                                      Tel: +44 (0) 1276 537238
CAREER DEVELOPMENT & COMMUNICATION 
                                                                                                                                            Email: training@learningskillsnetwork.com
Learning Skills Network







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EFFECTIVE COMMUNICATION
ENHANCING BUSINESS RELATIONSHIPS

Course Introduction:

Following group introductions, we will provide an overview of our program and it's objectives. One or more short ice-breakers will be used to initiate group interaction and to get a sense of the group's style. As part of this activity, we also give the participants the opportunity to identify their personal goals so that these can be taken into account within the program.


COURSE FOUNDATION:



The Power of Communication

Methods of Communication

Visual, Verbal and Non-Verbal Communication

Effective Communication

Developing Flexibility in Your Style

Uncovering Your Strengths as a Communicator

Identifying Areas for Self-Development

Enhancing Business Relationships

Responding Not Reacting

Handling Controversy - Useful Tactics

Communication and Active Listening

Participants Prepare an Action Plan for the Future


SUGGESTED COURSE DURATION: 2 DAYS